Mahadata

The Command Center for Your Customer Conversations

Engage customers, automate support, and drive sales with our powerful Mission Control portal, built on the official WhatsApp Business API. Go beyond simple messaging.

Mahadata Mission Control Dashboard

Get Started in 3 Simple Steps

We've streamlined the official WhatsApp onboarding process to get your business live in record time.

1

Sign Up & Verify

Create your Mahadata account and submit your business details for Meta verification. We guide you every step of the way.

2

Connect Your Number

Once verified, connect your phone number to the WhatsApp Business Platform through our secure, guided process.

3

Launch & Automate

Start messaging! Use our Mission Control portal to manage chats, launch campaigns, and build automations.

Everything Your Business Needs. One Platform.

Our Mission Control portal is more than just an API gateway. It's a complete suite of tools designed to maximize your customer engagement on WhatsApp.

Unified Live Chat Inbox

Manage all customer conversations with a multi-agent inbox. Assign chats, leave private notes, and use macros for lightning-fast responses.

Campaign Broadcaster

Send targeted promotional and utility messages to thousands of customers at once. Schedule, manage, and analyze your campaigns.

Automation & AI

Build rule-based bots with our visual Flow Builder or deploy a Generative AI powered by your own knowledge base to automate support.

Actionable Analytics

Go beyond basic metrics. Understand your message funnel, team performance, and bot effectiveness with our in-depth analytics dashboard.

Frequently Asked Questions

Quick answers to common questions about the WhatsApp Business Platform.

What is a WhatsApp BSP?

A Business Solution Provider (BSP) like Mahadata is an official Meta partner authorized to connect businesses to the WhatsApp Business API, enabling large-scale, automated communication.

Can I get a green checkmark (Verified Badge)?

Yes. As your BSP, we guide you through the application process for the Official Business Account (green tick) status, subject to Meta's notability requirements.

Can I use my existing number?

Yes, you can migrate an existing number from the regular or Business app to the API. However, a number cannot be on both platforms simultaneously. We help manage this process seamlessly.

How long does activation take?

With all business documents ready, the process typically takes 1-3 business days, including Meta's business verification and phone number registration.

Ready to transform your communication?

Join dozens of Indonesian businesses who trust Mahadata to power their customer engagement on WhatsApp.